We offer a 30-day return window from the date of purchase. Requests made after this period may not qualify for a refund or exchange.
To be eligible for a return, products must be unused, in the same condition as received, and returned to the original packaging. A receipt or proof of purchase may be required.
For safety and hygiene reasons, some items are not eligible for return. If you’re unsure whether your order qualifies, we recommend contacting us before starting a return.
Return & Refund Policy
Once your return is received and reviewed, we will email you to confirm that your item has arrived. You will then be notified whether your refund has been approved.
If your return is approved, your refund will be sent to the original payment method used at checkout. Please allow a few business days for the amount to appear in your account, as processing times may vary depending on your bank or payment provider.
Missing or Delayed Refunds
If you haven’t received your refund yet, please start by checking your bank account. Next, contact your card provider or payment service, as it may take some time for the transaction to be completed on their end.
If you’ve already completed these steps and still haven’t received your refund, please contact us, and we will be happy to assist you further.
By placing an order with Exodus CBD, you agree to follow our return and refund policy as outlined. If you have any questions or need help, please contact us before completing your purchase so we can help guide you through the process.
